Privacy Policy for Nova Dental Cupertino
Introduction
We are committed to protecting your privacy and ensuring your personal information is handled with care. This Privacy Policy outlines how we collect, use, and protect the data we gather from our patients and website visitors.
Data Collection
To provide you with personalized dental care and a seamless experience, we collect the following types of personal data:
- Full Name and Contact Details: Including your email, phone number, and address, for appointment scheduling and communication.
- Health Information: This includes your dental history and current oral health status, necessary for crafting personalized treatment plans.
- Payment Information: Required for billing and insurance facilitation.
- IP Addresses and Browsing Information: Gathered through cookies for website analytics and to enhance user experience.
- SMS Messaging: Used for sending appointment reminders and important updates.
Data Usage
Your personal data is used to enhance your experience with Nova Dental Cupertino in the following ways:
- Appointment Management: Your full name and contact details are used for scheduling, sending reminders, and communicating directly about your care.
- Personalized Dental Care: Health information is vital for creating tailored treatment plans and maintaining accurate patient records.
- Payment Processing: We require payment information to manage billing and facilitate insurance claims.
- Website Improvement: IP addresses and browsing data help us understand visitor preferences and optimize our online services.
- Effective Communication: SMS is utilized to ensure you receive timely updates and important health information.
Data Protection
We prioritize the protection of your personal data by implementing:
- Integrity, Confidentiality, and Availability Measures: These include regular data backups and disaster recovery plans to safeguard your information.
- Rigorous Vetting of Third-party Services: Any external service providers involved in data processing adhere to our high standards of data protection.
SMS Opt-in Data
We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign. We may share your Personal Data, including your SMS opt-in or consent status, with third parties that help us provide our messaging services, including but not limited to platform providers, phone companies, and any other vendors who assist us in the delivery of text messages. All of the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Contact Information
Should you have any questions or concerns regarding our privacy practices, please feel free to reach out to us at:
Phone: (408) 243-7300
Location:
19260 Stevens Creek Blvd
Cupertino, CA 95014
Thank you for trusting Nova Dental Cupertino with your dental care needs. Your privacy is our priority, and we are here to ensure you enjoy excellent service with peace of mind.
